Dynamic capability building in service networks: an exploratory case study renu agarwal management discipline group originality/value dynamic capability building requires a.
Dynamic capability building in service value networks for achieving service innovation renu agarwal 1, and r and selen, w (2009), dynamic capability building in service value.
Customer value, dynamic capabilities, market orientation, knowledge management, customer relationship management building on the existing literature on mo, km, crm and customer as.
432 dynamic capability building in service value networks according to barney (1991), organizational creativity and performance is built.
2 dynamic capabilities for service innovation: conceptualization and measurement matthijs janssen a,b,c, carolina castaldi a, alexander alexiev c a school of innovation sciences, eindhoven. Dynamic capabilities for service innovation changing environments, thus building and maintaining competitive advantage according to teece dynamic capabilities value lies in the. Enabling service innovation: a dynamic capabilities approach customer-linked service sensing: building up deep customer knowledge, r agarwal, w selendynamic capability building in. Based on this mapping of the findings of the interviews to well-known dynamic capabilities, a framework is developed to illustrate the dynamic capability building process in the context of a.
The new dynamic capabilities framework takes into account digital, information and network economics and the fall of the transaction costs of involved in using specialized services. Developing innovation capability in organisations: a dynamic capabilities approach benn lawson and the incremental and cumulative effects of dynamic capability building on service.
Corporate ownership & control / volume 9, issue 4, 2012, continued - 3 dynamic capabilities: a still unexplored issue with growing complexity valentina della corte, giovanna del gaudio.